SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superb Life (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cleanbuyspoint.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
As described. Itâs working, sounds is good enough.
đ Just got these foldable headphones and they're amazing! The sound is so clear, it's like being at live concert. And the touch control? Super easy to use.
I've been using these wireless headphones for my daily commute and I couldn't be happier. They fold up nicely in my bag, connect quickly via Bluetooth 5.0, and provide great audio quality during my calls.
đ These headphones are just what I needed for my morning runs. The Bluetooth 5.0 gives a stable connection, and the sound quality is top-notch! Plus, they fold up so small - perfect for when I'm on the go.
these are perfect for working out đïžââïž no wires getting in the way and the battery life lasts through even my longest sessions!
I love that these headphones have touch control; it's super intuitive and makes managing music during my commute a breeze. And can we talk about how comfortable they are? Wearing feels like a dream.
The comfort level of these headphones is top-notch â lightweight with soft ear pads that donât hurt after hours of wear. Plus, the long battery life means I can listen to music all day without worrying about charging them.
These wireless beauties offer an excellent audio experience with their dynamic drivers, providing rich detailed sound đ§ Their lightweight design combined with soft ear pads make them incredibly comfortable to wear all day long!
wow... just wow đČ didn't expect such high-quality sound from something so compact and portable!
Got 'em for travelling since they're foldable and compact. Sound quality? Superb! Battery life doesn't disappoint either â lasts me through several flights without needing to recharge.
I love how intuitive the touch controls are on these headphones - no more fumbling around trying to find buttons while I'm jogging or biking đŽââïž
No more tangled wires in my pocket thanks to these babies đ They connect smoothly via Bluetooth within quite an impressive range too. The battery life is good enough for me to forget about charging them every single day đ
These headphones have become an essential part of my everyday routine. From morning workouts to evening commutes, their reliable connectivity within a 10-meter range has never let me down.
good
i've been using these headphones while working out at home...bluetooth connectivity is smooth as butter, no lags or drops...sound quality is amazing...and did i mention how comfy they are?
ok
The ability to fold them up makes storage effortless; they fit right into any small space in your bag or pocket! Not only do they look sleek but also deliver remarkable sound quality.
Loving everything about this headset from its sleek foldable design (so portable!) down to its high-quality sounds that truly enriches my music listening experience đ¶ The touch control feature also adds a nice modern twist!
Absolute lifesaver on long flights âïž Comfortable fit, fantastic battery life & crystal-clear sound make them worth every penny!
i use them daily during my commute..they're light on ears & donât hurt even after long use...sound quality is really good and the touch controls are a big plus..battery life is also impressive
These headphones have been my constant companion during workouts, commutes, and chill-out sessions at home. The sound quality is fantastic, the Bluetooth connection never fails, and they're so comfortable! Plus, they fold up neatly when not in use đ